Revenue cycle management for behavioral health

Where behavioral health claims leak

Behavioral health claims are mostly time-based, increasingly delivered by telehealth, and often limited by a plan's session authorizations. Each of those is a common reason for a denial.

Sound familiar?

Where behavioral health practices lose money

Turn a note over to see what changes.

The five stages

In a behavioral health practice

At bookingCoverage agentCoverage confirmed before the visit
Before the visitApprovals agentApprovals in place before the visit
At the visitNotes agentNotes that back every claim
At billingClaims agentClaims go out clean
After the payer answersPayments agentDenials worked until they’re resolved
Questions

Behavioral health questions

Bring one recent denial. We'll show you the rule behind it.

Your specialty, your payers, your claim. No slides.

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