Revenue cycle management for urgent care

Where urgent care claims leak

Urgent care sees patients without appointments, so coverage is checked at the front desk with the patient standing there. Visits mix an E/M, a procedure and point-of-care tests, each with its own rules.

Sound familiar?

Where urgent care practices lose money

Turn a note over to see what changes.

The five stages

In a urgent care practice

At bookingCoverage agentCoverage confirmed before the visit
Before the visitApprovals agentApprovals in place before the visit
At the visitNotes agentNotes that back every claim
At billingClaims agentClaims go out clean
After the payer answersPayments agentDenials worked until they’re resolved
Questions

Urgent care questions

Bring one recent denial. We'll show you the rule behind it.

Your specialty, your payers, your claim. No slides.

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